Our Customized Solutions

We constantly receive requests for customization of courses and programs. Our customization process allows us to create highly tailored courses for our clients with guaranteed satisfaction.

Diagnose

1.DIAGNOSE

We identify the nature of our client’s request by listening and asking questions. We conduct interviews with the client and site visits to gather information about the opportunity.

5 Ws + H

Some of the questions we ask:

  • Who are the target audience?
  • What has already been done?
  • What impact does it have?
  • What are the key objectives and learning outcomes in mind?
  • Where can the event be held?
  • Are there different needs for different groups that may need to be addressed separately?
  • Why is participation by many important to this initiative?
Design

2. DESIGN

We incorporate information and understanding gained from the diagnostic phase into a customized program. The structure, contents and teaching methods of the program are proposed to client. We then plan and execute with a specific purpose in mind.

Develop

3. DEVELOP

Our task is to grow the program and allowing it mature and advance. We create new program materials and prepare training notes and materials for the activities as proposed in the program.

Deliver

4. DELIVER

Our professionally-certified trainers conduct classroom workshops. The learning approach is usually dynamic and involves hands-on sessions which we believe will have the most impact to our learners.